what is included in the cozy kitchen companion membership?

As a Companion, you will have access to a catalog of exclusive posts created by Under A Tin Roof™! This includes exclusive videos and blog posts that feature content not shared on our other platforms including our main website, YouTube channel, and social media. You will also have access to our digital library (downloads, worksheet, coloring pages, printables, and art prints) to download at any time, early announcements, early released content and upcoming projects, and voting on future content.

This content is for members only. You will receive a monthly newsletter and email notifications when new posts are added to the member site.

how to change my email address:

Would you like to change your email address? You can change these settings at any time as follows:

1. Click Sign In to your account.

2. In the Main Navigation, click Account, then click Profile.

3. Click your current email address.

4. In the New field, enter the new email address.

5. Click Save.

6. Watch for an email to verify the change to you new email address. Click Verify Email in the message to complete the process.
   

Change my Payment Method:

If you would like to change or add a new payment method, you can do this at at any time. To change your payment method, you can:

1. Sign In to your acount.

2. Click Account in the navigation menu.

3. Click Memberships or Subscriptions, then click the membership or subscription you want to change.

4. In Settings, click Payment Method.

5. Click Update payment method, then select a saved payment method or click Add new payment method to enter a new payment method.

6. Click Save.

The next payment for your membership or subscription will charge to the updated card. If you have more than one membership or subscription, you need to repeat the steps above to update your card on each one.

Can I upgrade or downgrade my subscription?

Yes! You can absolutely upgrade your subscription to our memberships. Please read the following steps to learn how:

1. First, follow the steps to cancel your current membership. Unfortunately, there is no current way for our web host to upgrade you to a different membership plan. If you have remaining days on your payment, you will still have access to your original membership.

2. Click Membership in the Main Navigation.

3. Scroll down and select the membership subscription you would like to join.

4. Enter your email and payment information, then confirm your email address to access the member area.
   

cancelling my membership:

We are sorry to see you go, but we understand that there are various reasons you may want to end your subscription as a Cozy Fantasy Kitchen Companion! To end your subscription, the steps are as follows:

1. Sign in to your member account.

2. Click Account, then click Digital Products or Subscriptions.

3. Click the membership that you want to cancel.

4. If you have remaining payments, click Go Manage Subscription. Otherwise, move to the next step.

5. Click Cancel Subscription, then click Cancel Subscription again to confirm.

After cancelling, yo will keep access to the membership area for the remainder of your billing cycle. At the end of the billing cycle, your account will fully expire. You will still have access to your customer account, but you will not be able to access the membership area.

How do I request a refund?

Currently, we do not issue refunds for digital memberships or digital products if you are unhappy with your membership benefits. We apologize for any inconvenience and try our best to create an experience that you will enjoy. Please review our Refund Policy.

However, we understand that things can happen like being charged twice or joining the wrong membership! If something like this occurs, please follow these steps:

1. At the bottom of our website, click Contact Us.

2. Fill out our contact request form with details about your refund request including your order confirmation number.

3. We will respond within 24 hours of the business week to help resolve your issue.